DPD has partnered with mailing equipment company Quadient to access a new UK wide network of smart parcel lockers.
Quadient will initially install 500 contactless locker stations this year, with a plan for 5,000 in the coming years. Residential Package Locker
200 of the initial installations will be 24/7 outdoor facilities, and locations could include shopping precincts, housing estates, serviced car parks and higher education sites.
Parcel recipients will be able to select a locker delivery from their DPD delivery notifications.
They will then receive a confirmation once the parcel is in the locker and can access their parcel using a one-time PIN or by scanning the QR code in the notification to open the correct door.
The initiative expands on the courier’s existing nationwide network of 6,000 Pickup shops, which includes the likes of Post Office, Sainsbury’s, Homebase, Argos, Morrisons, Go Outdoors, Matalan and the Coop as well as a network of independent convenience stores including Collect+.
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“Our parcel recipients already have the option to divert a delivery to their chosen Pickup shop using the DPD app or from their parcel notifications, but now they will also be able to select a smart locker delivery,” DPD UK chief executive Elaine Kerr said.
“We know that, for some people, a secure and convenient out of home parcel pickup point is going to be desirable.
“Many households have become more reliant on deliveries post-pandemic, but not everyone is at home all the time now.
“So, it is important that we continue to develop new smart, safe and secure delivery options. It is really exciting to think about the kind of locations that could be most convenient for people, going forward such as libraries or maybe even pubs.”
Quadient senior vice president Ian Caminsky added: “Our Parcel Pending smart lockers are a natural extension to DPD’s fantastic range of delivery options, and our software integrates perfectly to enhance their real-time customer notifications.”
“As the volume of parcels sent in the UK continues to grow, people need to be given more delivery options that fit alongside their everyday lives.”
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